Technology User's Guide

TECHNOLOGY USER'S GUIDE

Computer and Instructional Technology (CIT)

Greg Laman

Manager of CIT, Music and Multimedia Computer Specialist

764-5596

glaman@umich.edu

administrative, planning and budget issues
web sites
equipment and software requests

all instruction lab related issues (Listening Lab, Technology Lab, Multimedia Lab)
CTools (course web sites)
equipment reservations and checkout

Henry Reynolds

Information Systems Administrator, University Productions (Walgreen, League, Power, Hill, Rackham)

936-5565

hpr@umich.edu

all desktop support issues (including any hardware or software issue, email problems or questions, printing problems, etc.)

Beth Burr

Desktop Support Specialist (Moore, Stearns, BMT, Dance, Revelli)

615-3733

bethburr@umich.edu

all desktop support issues (including any hardware or software issue, email problems or questions, printing problems, etc.)

Cathy Behrendt

Web Software Developer

763-5056

cmbehr@umich.edu

Scheduling System
web sites

Business Intelligence (BI)

Robert Newcomb

Program Manager for Business Information & Network Security

(64)7-2020

rnewcomb@umich.edu

Business Intelligence
IT Security
Database Programming & Maintenance
Tips for Secure Computing - For Home & Office

UM Campus Wide Support

If you are experiencing difficulties with the email server, M-Pathways, DSC logins, or EIS logins, you should direct your inquiries to ITCS, M-Pathways, and the Office of Development respectively; the School of Music, Theatre & Dance does not have control over these servers:

Information Technology Central Services (ITCS)

(76)4-HELP

http://www.itd.umich.edu

ITCS Accounts Office

(76)4-8000

http://www.itd.umich.edu/accounts/index.html

M-Pathways

(93)6-7000

http://www.mpathways.umich.edu

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